Custom software, Telegram bot and AI chatbot development

Custom IT and AI solutions development

If off-the-shelf software can't solve your problem, you need a custom solution. VOX builds Telegram bots, AI chatbots, integrations and systems of any complexity tailored exactly to your business process.

Many businesses end up in this situation: an off-the-shelf CRM, bot constructor or template app covers 70% of your needs, while the remaining 30% — the most important part — simply doesn't fit. The problem isn't the software; it's that your process doesn't match a ready-made template. This is exactly where a custom solution is needed. We study the process first, then write the code.

Get a free consultation

The problem

Staff manually copy data from one system to another
Responses to customer requests are delayed, and some get lost
Excel sheets keep multiplying, but there's no real control anywhere
You pay monthly for off-the-shelf software, yet you adapt to it instead of it adapting to you
A market template covers 70% of your needs, while the most important 30% doesn't fit

What we do

Telegram bots and automation bots

Bots that receive customers, take orders, send reminders or manage internal processes. They connect to payment systems (Payme, Click), CRM and Google Sheets. The bot works 24/7 and frees up staff time.

AI chatbots and artificial intelligence solutions

AI assistants that answer questions, find information in documents and texts, and talk to customers in natural language. Built on ChatGPT, Gemini and other models — trained on your data.

API integration and connecting systems

We connect your existing software together: CRM ↔ accounting, website ↔ warehouse, bot ↔ payment. Data moves automatically from one place to another, eliminating manual work.

Custom software

A system built from scratch for tasks with no ready-made solution: an internal accounting platform, an industry-specific management system, automated reports.

What's included

Studying your process and preparing the technical specification (TZ)
Solution architecture and technology selection
Development and testing on your data
Integration with existing systems
Launch and staff training
Warranty period and further technical support (by agreement)

How we work

1Free consultation — we understand the problem and the goal, and honestly tell you whether a solution is possible.
2Audit and TZ — we study the process in depth and define the exact technical specification and scope of the solution.
3Prototype / plan — what will be built, how long it takes and in which stages — everything is agreed in writing.
4Development — step by step, showing you the result at every stage.
5Testing and launch — we verify on real data, fix bugs and go live.
6Support — warranty and further technical maintenance by agreement.

Why VOX

8+ years of experience, 40+ projects — we've launched bots, integrations and custom systems in real businesses.
Website and advertising in one team — we build the solution and, if needed, do the marketing to bring customers in ourselves. No getting lost between two contractors.
An honest assessment first — if an off-the-shelf (cheaper) solution solves your problem, we'll say so and won't sell you unnecessary work.
We build after studying the process — we understand your business before writing code, so the solution really works.

FAQ

The price depends on the complexity of the task: a simple order bot and an AI chatbot or an integrated system cost differently. We give the exact amount after a free consultation, based on the technical specification — a real figure, not an estimate.

A simple bot takes a few days, a more complex system a few weeks. We give the exact timeline once the TZ is approved and show each stage at the agreed time.

Yes. We integrate with CRM, accounting, your website, payment systems (Payme, Click), Google Sheets and other services that have an API. During the consultation we identify which systems you have.

Yes. The AI chatbot is trained on your documents, product catalog or internal data and answers specifically about your business.

Yes. Every project includes a warranty period, after which we continue technical support and updates by agreement.

Both are possible. If a ready-made solution solves your problem, we'll honestly say so. If not, we'll build it from scratch tailored exactly to your process.

Other services

CRM / ERP System

CRM / ERP implementation and business process automation

→

Mobile App

Mobile App Development

→

Get a free consultation