Custom IT and AI solutions development

If off-the-shelf software can't solve your problem, you need a custom solution. VOX builds Telegram bots, AI chatbots, integrations and systems of any complexity tailored exactly to your business process.

Many businesses end up in this situation: an off-the-shelf CRM, bot constructor or template app covers 70% of your needs, while the remaining 30% — the most important part — simply doesn't fit. The problem isn't the software; it's that your process doesn't match a ready-made template. This is exactly where a custom solution is needed. We study the process first, then write the code.

The problem

• —Staff manually copy data from one system to another
• —Responses to customer requests are delayed, and some get lost
• —Excel sheets keep multiplying, but there's no real control anywhere
• —You pay monthly for off-the-shelf software, yet you adapt to it instead of it adapting to you
• —A market template covers 70% of your needs, while the most important 30% doesn't fit

What we do

What's included

• Studying your process and preparing the technical specification (TZ)
• Solution architecture and technology selection
• Development and testing on your data
• Integration with existing systems
• Launch and staff training
• Warranty period and further technical support (by agreement)

How we work

1. 1Free consultation — we understand the problem and the goal, and honestly tell you whether a solution is possible.
2. 2Audit and TZ — we study the process in depth and define the exact technical specification and scope of the solution.
3. 3Prototype / plan — what will be built, how long it takes and in which stages — everything is agreed in writing.
4. 4Development — step by step, showing you the result at every stage.
5. 5Testing and launch — we verify on real data, fix bugs and go live.
6. 6Support — warranty and further technical maintenance by agreement.

Why VOX

• 8+ years of experience, 40+ projects, IT Park resident — we've launched bots, integrations and custom systems in real businesses.
• Website and advertising in one team — we build the solution and, if needed, do the marketing to bring customers in ourselves. No getting lost between two contractors.
• An honest assessment first — if an off-the-shelf (cheaper) solution solves your problem, we'll say so and won't sell you unnecessary work.
• We build after studying the process — we understand your business before writing code, so the solution really works.

Other services

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